Introduction

Welcome to MakePDF.ai ("we", "our", or "us"), a service provided by Mimirmind Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (makepdf.ai) and our document generation services (collectively, the "Service").

We are committed to protecting your privacy. Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect information in the following ways:

1. Information You Provide

• Account information: When you create an account, we collect your email address, name, and password.
• Document content: We collect the text inputs you provide to generate PDFs, as well as the generated document content.
• Payment information: If you subscribe to a paid plan, we collect payment information, which is processed by our payment processor, Paddle.
• Communications: Information you provide when you contact us for customer support.

2. Information Collected Automatically

• Usage information: We collect information about how you use the Service, including your interactions with features and content.
• Device information: We collect information about the device you use to access the Service, including device type, operating system, and browser type.
• Log information: Our servers automatically collect log information when you use the Service, including your IP address, browser type, pages viewed, and the time spent on those pages.

3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your activities. We use Google Tag Manager and Google Analytics to help us analyze how users use our Service.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving the Service
• Processing and fulfilling your requests
• Sending you technical notices, updates, security alerts, and support messages
• Detecting, preventing, and addressing fraud and abuse
• Analyzing usage patterns to improve user experience
• Personalizing your experience
• Communicating with you about products, services, and events

How We Share Your Information

We may share your information in the following circumstances:

• With service providers that perform services on our behalf, such as Paddle for payment processing
• With analytics providers like Google Analytics
• To comply with legal obligations or protect our rights
• In connection with a business transfer such as a merger or acquisition
• With your consent or at your direction

Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or destruction. However, no electronic transmission or storage system is completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your information for as long as necessary to provide you with the Service and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we will delete or anonymize your personal information, unless we need to retain certain information for legitimate business or legal purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing, correcting, or deleting your personal information
• Objecting to our processing of your personal information
• Requesting restriction of processing
• Data portability
• Withdrawing consent

To exercise these rights, please contact us at privacy@makepdf.ai.

Children's Privacy

Our Service is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us to have it removed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@makepdf.ai.