Terms and Conditions

Last Updated: July 1, 2025

1. Introduction

Welcome to MakePDF.ai ("Service"), a service provided by Mimirmind Technologies ("Company", "we", "our", or "us"). By accessing or using our website at makepdf.ai and our document generation services, you agree to be bound by these Terms and Conditions ("Terms").

Please read these Terms carefully before using our Service. If you do not agree with any part of these Terms, you may not access or use our Service.

2. Accounts

When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password. We encourage you to use a strong password (using a combination of upper and lower case letters, numbers, and symbols) with your account.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

3. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Mimirmind Technologies and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Mimirmind Technologies.

Content you generate using the Service is owned by you. However, you grant us a worldwide, royalty-free license to use, copy, modify, and display this content for the purpose of providing and improving the Service.

4. User Content

You are solely responsible for the content that you upload, post, email, transmit, or otherwise make available via the Service ("User Content").

You represent and warrant that:

  • You own or have the necessary licenses, rights, consents, and permissions to use and authorize us to use all intellectual property rights in and to any User Content.
  • Your User Content does not violate the privacy rights, publicity rights, copyrights, contract rights, or any other rights of any person or entity.

We reserve the right to remove any User Content from the Service at our discretion, without prior notice, for any reason, including if we believe that such content violates these Terms or is otherwise objectionable.

5. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable federal, state, local, or international law or regulation.
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail", "chain letter", "spam", or any other similar solicitation.
  • To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service, or which may harm the Company or users of the Service.
  • To generate PDFs containing illegal, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable content.

6. Subscriptions and Payments

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (monthly or yearly), depending on the subscription plan you select.

We use Paddle as our payment processor. By subscribing to our Service, you agree to Paddle's terms of service and privacy policy.

All subscription fees are non-refundable except as provided in our Refund Policy (Section 7). You are responsible for all applicable taxes, and we will charge tax when required to do so.

7. Refund Policy

We want you to be satisfied with our Service. If you are dissatisfied with your subscription, you may request a refund under the following conditions:

  • 7-Day Refund Period: We offer a 7-day refund period for new subscriptions. If you are not satisfied with the Service, you may request a full refund within 7 days of your initial subscription purchase.
  • Subscription Renewals: Automatic subscription renewals are not eligible for refunds. You are responsible for managing your subscription and canceling it before the renewal date if you no longer wish to use the Service.

To request a refund, please contact us at support@makepdf.ai with your account information and reason for requesting a refund.

Please note that refunds are processed through our payment processor, Paddle, and may take 5-10 business days to appear on your statement.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.

9. Limitation of Liability

In no event shall Mimirmind Technologies, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service;
  • Any conduct or content of any third party on the Service;
  • Any content obtained from the Service; and
  • Unauthorized access, use, or alteration of your transmissions or content.

10. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Company hereby disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The Company does not warrant that the Service will be uninterrupted or error-free, nor does it make any warranty as to the results that may be obtained from use of the Service.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

13. Contact Us

If you have any questions about these Terms, please contact us at contact@makepdf.ai.